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"Your solution
worked perfectly!! Once I deleted the .bak files the "Remove"
button worked exactly as it should. Many thanks. P.S.
RegCure's a great program. A scheduled daily run really
keeps my computer humming at top speed."
Sy Fisher
"After receiving your email, I asked my son to review what I had
done and let him review your correspondence. He made a couple of
suggestions and I am happy to say that the old pc is operating
like it used to. I don't know exactly what he did and jokingly
he said it was his little secret but he was very impressed with
RegCure and said he thought it was well worth the money. Thank
you again for your support. I will certainly be a booster of
your product." Doug
"A breath of fresh air dealing with your Company. I have many,
many disappointments with other outfits over time, you people
are the BEST. I will install the other program & see how I go."
Thanks again, Harry
"Your
programs may be the very best out there. We have enjoyed
much success with both XoftSpy and RegCure. Thank you for
developing such first-class material. Following is our small
suggestion on your promotion of RegCure.
RegCure is the
only program we have encountered that effectively polishes
up the registry and thus enables optimal computer usage. We
recommend the above-listed programs and ParetoLogic to all
our friends. This is where our suggestion comes in. We
recommend making it clear in your promoting RegCure that
RegCure is a ParetoLogic program. It was not until we were
sure of this fact that we could download RegCure with
confidence.
When we
encountered RegCure we saw promotion like usual, but we had
to search to be sure that
this program was yours. Again, our suggestion would be to
put ParetoLogic's name early-on in any promotion of any of
your newer programs... Keep up the Good Work." In
Mansfield, OH Rich K.
"...Maybe I shouldn't be sending this to the logs e-mail but
what the hell. I have a feeling whoever was reading the logs
I e-mailed all week might read this. YOU ROCK!!!!!!!! I
followed your instructions for Xoftspyfix and ran it in safe
mode. I ran my regular Xoftspy program after reboot and all
that sh** is GONE!! You people are very cool. I must tell
you that at one point last night I walked out my back door
in the dark and just screamed, "F****!!!!"....The radio
station i own is on this computer and I was terribly upset.
I will continue to use your product as long as I have a
computer and will recomend you guys to everyone I know.
Thank you very much." Edward Duke
When asked if we could use his testimonial he replied:
Totally acceptable Andrew!!! That would indeed be an honor...
I will never forget what you guys have done for me! Ed
"There is a
real need in the marketplace to educate college students who
use the computer and Internet daily. Speaking for the
retired generation, we can still learn and we want to learn
. Most sales people at Best Buy , Circuit City, Sears,
Walmart, Sam's Club. etc. speak to us condescendingly. not
realizing we do have the money to purchase the electronic
item but we will walk away from the sale if we are made to
feel foolish, stupid, or dumb."
"Contacting your support group twice has resulted in my
feeling that your company does care about us as clients, and
the responses have been in helpful , friendly manner. I hope
that your company will continue to do so."
"Yippee - it seems to have
worked (so far, so good). Thank you very much for your
assistance. It's wonderful to have my computer working at
normal speed again!" Regards, Barbara
"Many thanks for your prompt reply and advice. I have
carried out your advice which to-date has sorted the problem
100%, and gratefully restored the speed of the computer back
to its norm. My software expires with you in October, but
rest assured I will be renewing it with your company. I have
only had to use your support services twice in 3 years and
each time they have been superb. Many thanks again A well
satisfied customer" David A.
"wrote you earlier asking for the license code. She finally
found them in the file cabinet. I successfully loaded and
ran both programs for her. She had been compromised on a
credit card and now it appears bank account too. Your
software located two serious items as well as several high
risk, scads of low risk. All have been removed and
quarantined. Thank you again for your fantastic software,
and praise to your staff. Tammy was really upset and now she
is very much relieved."
"YES!! Thank you guys so much for your help. I finally had
time this morning to sit down a minute and follow the
procedures you outlined. Easy to follow and didn't take long
either. If there's a vote for #1 virus removal, you get my
vote!! My system is even running much better. Thanks again."
Regina S.
“I would like to thank you for your excellent customer care
after service and your quick response to my email. It makes
me realize i am dealing with the right people. I will now be
looking at some of your other products. I have now
downloaded both items again and back to normal.”
"Many thanks for your sincere and prompt help with XoftSpySE.
It was good to know that there is a support team behind what
I feel is a really efficient product. I work in the IT
sector myself though I do admit that the software side of
things can be a little confusing for a hardware engineer at
times. Hence the gratitude for your support. I will of
course be passing these comments on within the company I
work for and will be pushing for us to adopt this as part of
a toolset we offer our customers. Your assistance with the
Vundo virus and a removal tool is something I will pass on
to other engineers with your permission. I attach a copy of
the window that greeted me once the registration key had
been entered for your advice. Again .. Thank you for all of
your help. A very professional approach which was greatly
appreciated. Regards David" Addy UK
"I want to thank you for all your support. The fix you sent
me took care of my problem. I am deeply grateful to you and
your company. I do not want to cancel my account. I had
Norton & I tried McAfee neither of them could fix my
problem. I have had it for over 2 weeks. Once again Thank
you. I am now a devout customer of yours."
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“How
wonderful and thank you so much! I enjoyed xoftspy very much but
had a complete and total meltdown on my computer and had to
recreate it from back up copies and it's been a real pain in the
you know what - I lost so much. This is a huge help to me!!
Thank you once again! I very much appreciate this!... you
certainly may add my 'kind words' to your testimonial page. It's
a great product for a reasonable fee - plus you guys gave such
great service!!”
"You guys are the Best of the Best! If you ever need a positive
testimonial concerning your product and service, email me!
Thanks for your promptness and professionalism, and no
phones...PARETOLOGIC ROCKS! I give you permission to use my
comments concerning ParetoLogic anytime!" Best regards,
Karen Serene Carr
"This is not a request for help. It's one more testimonial,
but I couldn't find any other contact e-mail address to send it
to. I've got a Dell laptop that is only a year old. About 6
weeks ago I got the BSOD with the hardware malfunction message,
then continuous crashes saying memory error, parity check error,
etc. Nothing new installed, programs or hardware. Dell was no
help, and the countless blogs on the subject led me to believe
my computer was now junk. I tried new memory, (replaced 2GB DDR2
with same, not cheap) on the recommendation of Microsoft's
knowledgebase. No improvement and the computer was still
unusable. New RAM removed and old RAM reinstalled ... same
results. Today I decided to clean out the dust and see if heat
was the cause. That improved it a bit, it only crashed every
half hour or so, unless I tried to start something that made the
Graphics card work, then it crashed immediately. I bought the
computer specifically for Flight Sims and haven't been able to
fly since mid June. I stumbled across your software while
looking for any other possible causes or fixes. Only five
minutes combined to install RegCure and run it, and my computer
has been rock solid all day. Thank you. A very happy customer."
Rod M in Campbell River
BC
"I want to thank you very much for your help. I was impressed
with the customer service support I received. In the future I
will consider ParetoLogic products very favourably." Thank you
again, Maury
"Thanks, Kai for the detailed response. Great to see a company
with 'real' support and emails answered. Cheers from Canada!"
Rob H.
"Absolutely, no problem. It's a pleasure to do business with a
company who not only has an outstanding product, but provides
exceptional customer satisfaction. Keep up the good work!"
"I love RegCure. I was telling my sister in law, how, since I
downloaded your program, I have had little to no problems with
my computer. Everyday, about six times a day I used to receive a
message that said Virtual Memory is too Low. Now it's fine and
my computer runs faster too." Cyril S.
"Thanks Victoria for you and your company going beyond the call
of duty. You had no idea how frustrated I was on this end with
my new computer with Vista. I greatly appreciated your care and
have now purchased your RegCure product for my computer. I hope
that all of the other software will by Vista compatible soon
because I will add them to my computer for the peace of mind
that it brings me. I have and will continue to tell all my
computer friends about your software and encourage them to buy
your products for their computer enjoyment. Thanks and God
Bless." Fletcher
Hello,
"I just want to say that so far I love your software! Our McAfee
was down for a few days and in that time our computer became
over run with spyware, trojans, and viruses. Even after the
McAfee was back up and running we were still plagued with
constant pop ups while on the internet. SO-OOOO AGRIVATING!! I
noticed that "url.cpvfeed" was one of the headings prior to some
of the pop up ads opening. I googled that and found "NoAdware"
which I downloaded promptly. It removed a ton of viruses, but we
were still plagued by the same annoying pop ups. I googled the
url.cpvfeed heading again and found your software. I was a bit
leery, since the NoAdware had not made much of a difference, but
I was desperate and thought I'd try to get rid of our problem
one more time. I am happy to say that in the 2 days since
downloading your program we have had NO pop ups! In addition to
the hundreds of viruses the NoAdware removed, your program
removed over 250 more, which must have included the one causing
the "url.cpvfeed" mess! Going on the internet is back to being a
pleasant experience again, instead of a constant aggravation.
Thank you so much for giving us our computer back!!" ~Jennifer
Hunt Greensboro, NC
Thank you so much for the prompt reply. As a dad I want to help
make my daughter's life easier. She is working 3 jobs during the
summer to pay her way thru college as her mother and her two
brothers and I did so. Your help will go a long way in
convincing my daughter,Lauren, that the software protection is
needed. My daughter's ex- boyfriend considers himself a computer
guru (he also did not finish Marine boot camp and dropped out of
two community colleges after one semester each). He convinced
her that only he or a guy knows anything about computers. Since
I'm somewhat older than my daughter's mother,Lauren thinks I'm
too old to know much about computers, even 'tho I programmed
mainframes in engineering school and grad school and wrote my
own Basic language programs for Xerox word processors 25 years
ago. So if you have minute to write a few words of wisdom/advice
for ,Lauren, telling her why the software is needed, I would
appreciate your doing so. Working 3 jobs, she doesn't really
have the time to do on line research or read your web page, as
again, she thinks computers are for guys., But a short two or
three sentence note explaining what the software does will do
more than my trying to tell her what this is all about. Even 'tho
she is 20 and in college, and took computers in school since
middle school, she says she hates computers and her boyfriend
did not help the cause. If you don't have the time, that is
fine, as the fact that you wrote the email will convince my
daughter that the download will be easier and you are a computer
professional. I'm only a dad. I don't believe my daughter is yet
aware of the type of protection needed for the computer, as I
was not either until having to learn about this type of
software. I am still learning, so I again, appreciate your help.
Thus far, I am very satisfied with the software protection. When
we get a laptop for the house in the next month or so, I will
buy another license for it or ask you how to upgrade to a third
computer license key. If you have time, please advise how much
the third license/key would cost and how to obtain one. Again,
many thanks. Don P. PS-Please feel free to forward to
your supervisor or to marketing. I spent 20 years in technical
sales and marketing as part of my engineering and product
development career. |
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