"Your programs may be the very best
out there. We have enjoyed much
success with both XoftSpy and RegCure.
Thank you for developing such
first-class material. Following is our
small suggestion on your promotion of
RegCure.
RegCure is the only program
we have encountered that
effectively polishes up the
registry and thus enables
optimal computer usage. We
recommend the above-listed
programs and ParetoLogic to
all our friends. This is
where our suggestion comes
in. We recommend making it
clear in your promoting
RegCure that RegCure is a
ParetoLogic program. It was
not until we were sure of
this fact that we could
download RegCure with
confidence.
When we encountered RegCure
we saw promotion like usual,
but we had to search to be
sure that
this program was yours.
Again, our suggestion would
be to put ParetoLogic's name
early-on in any promotion of
any of your newer
programs... Keep up the Good
Work."
In Mansfield, OH Rich K.
"...Maybe I shouldn't be
sending this to the logs
e-mail but what the hell. I
have a feeling whoever was
reading the logs I e-mailed
all week might read this.
YOU ROCK!!!!!!!! I followed
your instructions for
Xoftspyfix and ran it in
safe mode. I ran my regular
Xoftspy program after reboot
and all that sh** is GONE!!
You people are very cool. I
must tell you that at one
point last night I walked
out my back door in the dark
and just screamed,
"F****!!!!"....The radio
station i own is on this
computer and I was terribly
upset. I will continue to
use your product as long as
I have a computer and will
recomend you guys to
everyone I know. Thank you
very much."
Edward Duke
When asked if we could use
his testimonial he replied:
Totally acceptable Andrew!!!
That would indeed be an
honor... I will never forget
what you guys have done for
me!
Ed
“How wonderful and thank you
so much! I enjoyed xoftspy
very much but had a complete
and total meltdown on my
computer and had to recreate
it from back up copies and
it's been a real pain in the
you know what - I lost so
much. This is a huge help to
me!! Thank you once again! I
very much appreciate
this!... you certainly may
add my 'kind words' to your
testimonial page. It's a
great product for a
reasonable fee - plus you
guys gave such great
service!!”
"You guys are the Best of
the Best! If you ever need a
positive testimonial
concerning your product and
service, email me! Thanks
for your promptness and
professionalism, and no
phones...PARETOLOGIC ROCKS!
I give you permission to use
my comments concerning
ParetoLogic anytime!" Best
regards,
Karen Serene Carr
"This is not a request
for help. It's one more
testimonial, but I
couldn't find any other
contact e-mail address to
send it to. I've got a Dell
laptop that is only a year
old. About 6 weeks ago I got
the BSOD with the hardware
malfunction message, then
continuous crashes saying
memory error, parity check
error, etc. Nothing new
installed, programs or
hardware. Dell was no help,
and the countless blogs on
the subject led me to
believe my computer was now
junk. I tried new memory,
(replaced 2GB DDR2 with
same, not cheap) on the
recommendation of
Microsoft's knowledgebase.
No improvement and the
computer was still unusable.
New RAM removed and old RAM
reinstalled ... same
results. Today I decided to
clean out the dust and see
if heat was the cause. That
improved it a bit, it only
crashed every half hour or
so, unless I tried to start
something that made the
Graphics card work, then it
crashed immediately. I
bought the computer
specifically for Flight Sims
and haven't been able to fly
since mid June. I stumbled
across your software while
looking for any other
possible causes or fixes.
Only five minutes combined
to install RegCure and run
it, and my computer has been
rock solid all day. Thank
you. A very happy customer."
Rod M in Campbell River BC
"I want to thank you very
much for your help. I was
impressed with the customer
service support I received.
In the future I will
consider Paretologic
products very favorably."
Thank you again,
Maury
"Thanks, Kai for the
detailed response. Great to
see a company with 'real'
support and emails answered.
Cheers from Canada!"
Rob H.
"Absolutely, no problem.
It's a pleasure to do
business with a company who
not only has an outstanding
product, but provides
exceptional customer
satisfaction. Keep up the
good work!"
"I love RegCure. I was
telling my sister in law,
how, since I downloaded your
program, I have had little
to no problems with my
computer. Everyday, about
six times a day I used to
receive a message that said
Virtual Memory is too Low.
Now it's fine and my
computer runs faster too."
Cyril S.
"Thanks Victoria for you and
your company going beyond
the call of duty. You had no
idea how frustrated I was on
this end with my new
computer with Vista. I
greatly appreciated your
care and have now purchased
your RegCure product for my
computer. I hope that all of
the other software will by
Vista compatible soon
because I will add them to
my computer for the peace of
mind that it brings me. I
have and will continue to
tell all my computer friends
about your software and
encourage them to buy your
products for their computer
enjoyment. Thanks and God
Bless."
Fletcher
Hello,
"I just want to say that so
far I love your software!
Our McAfee was down for a
few days and in that time
our computer became over run
with spyware, trojans, and
viruses. Even after the
McAfee was back up and
running we were still
plagued with constant pop
ups while on the internet.
SO-OOOO AGRIVATING!! I
noticed that "url.cpvfeed"
was one of the headings
prior to some of the pop up
ads opening. I googled that
and found "NoAdware" which I
downloaded promptly. It
removed a ton of viruses,
but we were still plagued by
the same annoying pop ups. I
googled the url.cpvfeed
heading again and found your
software. I was a bit leery,
since the NoAdware had not
made much of a difference,
but I was desperate and
thought I'd try to get rid
of our problem one more
time. I am happy to say that
in the 2 days since
downloading your program we
have had NO pop ups! In
addition to the hundreds of
viruses the NoAdware
removed, your program
removed over 250 more, which
must have included the one
causing the "url.cpvfeed"
mess! Going on the internet
is back to being a pleasant
experience again, instead of
a constant aggravation.
Thank you so much for giving
us our computer back!!" ~Jennifer
Hunt Greensboro, NC
"The Swan Lake Christmas
Hill Nature Sanctuary is a
nature education centre run
by a non-profit society. We
maintain a small local area
network of computers for our
accounting, database,
graphics, writing and
communication needs. We rely
on ParetoLogic’s Xoftspy
anti-spyware product to keep
our system free of malicious
programs and unwanted
cookies, and running
smoothly and efficiently.
The program is thorough,
reliable and easy to use,
and ParetoLogic is quick to
respond to requests for
assistance. I wouldn’t
hesitate to recommend this
ParetoLogic software
product."
Terry M. Executive
Director
Thank you so much for the
prompt reply. As a dad I
want to help make my
daughter's life easier. She
is working 3 jobs during the
summer to pay her way thru
college as her mother and
her two brothers and I did
so. Your help will go a long
way in convincing my
daughter,Lauren, that the
software protection is
needed. My daughter's ex-
boyfriend considers himself
a computer guru (he also did
not finish Marine boot camp
and dropped out of two
community colleges after one
semester each). He convinced
her that only he or a guy
knows anything about
computers. Since I'm
somewhat older than my
daughter's mother,Lauren
thinks I'm too old to know
much about computers, even 'tho
I programmed mainframes in
engineering school and grad
school and wrote my own
Basic language programs for
Xerox word processors 25
years ago. So if you have
minute to write a few words
of wisdom/advice for
,Lauren, telling her why the
software is needed, I would
appreciate your doing so.
Working 3 jobs, she doesn't
really have the time to do
on line research or read
your web page, as again, she
thinks computers are for
guys., But a short two or
three sentence note
explaining what the software
does will do more than my
trying to tell her what this
is all about. Even 'tho she
is 20 and in college, and
took computers in school
since middle school, she
says she hates computers and
her boyfriend did not help
the cause. If you don't have
the time, that is fine, as
the fact that you wrote the
email will convince my
daughter that the download
will be easier and you are a
computer professional. I'm
only a dad. I don't believe
my daughter is yet aware of
the type of protection
needed for the computer, as
I was not either until
having to learn about this
type of software. I am still
learning, so I again,
appreciate your help. Thus
far, I am very satisfied
with the software
protection. When we get a
laptop for the house in the
next month or so, I will buy
another license for it or
ask you how to upgrade to a
third computer license key.
If you have time, please
advise how much the third
license/key would cost and
how to obtain one. Again,
many thanks.
Don P.
PS-Please feel free to
forward to your supervisor
or to marketing. I spent 20
years in technical sales and
marketing as part of my
engineering and product
development career.
"There is a real need in the
marketplace to educate
college students who use the
computer and Internet daily.
Speaking for the retired
generation, we can still
learn and we want to learn .
Most sales people at Best
Buy , Circuit City, Sears,
Walmart, Sam's Club. etc.
speak to us condescendingly.
not realizing we do have the
money to purchase the
electronic item but we will
walk away from the sale if
we are made to feel foolish,
stupid, or dumb."
"Contacting your support
group twice has resulted in
my feeling that your company
does care about us as
clients, and the responses
have been in helpful ,
friendly manner. I hope that
your company will continue
to do so."
"Yippee - it seems to have
worked (so far, so good).
Thank you very much for your
assistance. It's wonderful
to have my computer working
at normal speed again!"
Regards,
Barbara
"Many thanks for your prompt
reply and advice. I have
carried out your advice
which to-date has sorted the
problem 100%, and gratefully
restored the speed of the
computer back to its norm.
My software expires with you
in October, but rest assured
I will be renewing it with
your company. I have only
had to use your support
services twice in 3 years
and each time they have been
superb. Many thanks again A
well satisfied customer"
David A.
"wrote you earlier asking
for the license code. She
finally found them in the
file cabinet. I successfully
loaded and ran both programs
for her. She had been
compromised on a credit card
and now it appears bank
account too. Your software
located two serious items as
well as several high risk,
scads of low risk. All have
been removed and
quarantined. Thank you again
for your fantastic software,
and praise to your staff.
Tammy was really upset and
now she is very much
relieved."
"YES!! Thank you guys so
much for your help. I
finally had time this
morning to sit down a minute
and follow the procedures
you outlined. Easy to follow
and didn't take long either.
If there's a vote for #1
virus removal, you get my
vote!! My system is even
running much better. Thanks
again."
Regina S.
“I would like to thank you
for your excellent customer
care after service and your
quick response to my email.
It makes me realize i am
dealing with the right
people. I will now be
looking at some of your
other products. I have now
downloaded both items again
and back to normal.”
"Many thanks for your
sincere and prompt help with
XoftSpySE. It was good to
know that there is a support
team behind what I feel is a
really efficient product. I
work in the IT sector myself
though I do admit that the
software side of things can
be a little confusing for a
hardware engineer at times.
Hence the gratitude for your
support. I will of course be
passing these comments on
within the company I work
for and will be pushing for
us to adopt this as part of
a toolset we offer our
customers. Your assistance
with the Vundo virus and a
removal tool is something I
will pass on to other
engineers with your
permission. I attach a copy
of the window that greeted
me once the registration key
had been entered for your
advice. Again .. Thank you
for all of your help. A very
professional approach which
was greatly appreciated.
Regards
David" Addy UK
"I want to thank you for all
your support. The fix you
sent me took care of my
problem. I am deeply
grateful to you and your
company. I do not want to
cancel my account. I had
Norton & I tried McAfee
neither of them could fix my
problem. I have had it for
over 2 weeks. Once again
Thank you. I am now a devout
customer of yours."
"YES DEFINITELY you may use
my comments anytime. As I
said I had Norton & I tried
McAfee & neither of them
could fix my problem. You
guys are GREAT. Thank you
again. I give all of your
team a 1000% Rating."
Ray B.
"IT'S GONE!!!!!!!!!!!! THANK
YOU VERY MUCH! If you need
the floors done or your
house painted let me know.
THANK YOU THANK YOU"
Harold and Judi
"Thank You for your
exceptional response in
correcting the problem. Your
TEAM are above any form of
expression from me in their
professionalism and
reactions. Again thank the
entire staff for your
assistance!"
Bill F.
"Thank-you for the licensed
copy of XoftSpySE. As I had
mentioned during our phone
conversation, XoftSpy was my
"goto" program whenever I
had suspected there was a
problem with my computer.
Not only was it fast, it was
also able to find infections
that other programs had
missed. I highly recommend
this program, especially to
novice users such as
myself." Sincerely,
B. Quan
"I would like to express my
thanks to you. Your
expeditious handling of my
situation is greatly
appreciated! It has been,
with other companies, in the
past a most undesirable
experience dealing with
"support" and coming to the
realization that I know more
then they do about a
product, and as stated
earlier "that isn't much".
XoftSpySE is operating again
and protecting my computer!
With SUPPORT like this and a
quality product that do what
they profess, I plan to be a
long term user of XoftSpySE.
I also am the type not to
keep my mouth shut about my
experiences with companies
and there products." Thank
you,
Larry
"To all the team for such a
wonderful PC guardian . I
have got rid of heaps of
rubbish and my PC is now
running so much faster. I am
so relieved to have a
program I can trust and
actually works . Good on you
Guys."
Maureen M. Australia.
"Dear Paretologic team, Once
again you folks kick ass in
fine style! You don't know
how many times I've had
problems with other
software, and got no help at
all or ignored completely by
their support people. Being
a computer idiot but
determined to overcome it, I
often screw up my computer.
I rely heavily on programs
such as yours to bail me
out. Regcure and XoftspySE
are about the only ones I've
used that I am absolutely
satisfied with. And I've
bought over a dozen. Both
your programs and support
are outstanding. I am a
customer for life! Feel free
to use this as a
testimonial, or e-mail me
and I'll give you a good one
if you like. Thanks again
greatly!"
Dan Tison
"I installed and ran both
programs, Regcure found 1234
problems, XoftSpySE found
gazillions and one labeled
severe. I want you to know
how pleased I was to get a
program that worked. My
partner's desktop was
suffering this morning.
After trying these, I had
her order them too. It found
tons, her machine runs
better than new." Thank you,
David
"I love the RegCure
software. I couldnt believe
the number of errors it
found in my registry! The
system definatly seems
faster. I work in IT for a
living, so I do my best to
keep my home system as clean
as possible, but it blew me
away with what it found.
Very nice piece of
software." Thank you
Tim
"Thank you for giving me
true customer service when a
customer needs it. With
staff like you, who put the
Help back into the job of
help desk, your company will
grow. You are truly an asset
to your company and you
should be rewarded for the
outstanding job you are
doing. Thank you again, a
satisfied customer"
Donald M.
"I have been trying to find
an appropriate email address
to send you a testimonial
about your product. This
seems to be the closest I
can find.
I happened upon your product
several years ago and have
been thrilled about it since
the very first scan. My
desktop was so bogged down
with spyware, etc. etc. etc.
that it was frustrating to
use at best. I have a
broadband connection so that
left me wide open for a lot
of the stuff that just
happens to find its way onto
your computer. I have since
purchased the product to use
on both of my laptop
computers.
I have been recommending
your product to countless
numbers of friends and
family. All it takes is for
them to tell me a story
about some issue that they
are having with their
computer and I go into a 10
minute dissertation about
your product and why they
should have it. All have
reported back to me that it
was a "life saver". I even
personally downloaded it
onto a friends desktop
computer a couple of years
ago as a Christmas present
without them knowing. They
were amazed at the results!
Thank you for your
commitment to providing a
top quality product!"
Joe S. Springfield, VA
"I was really impressed by
your free scan & have
purchased your Anti Spyware
solution plus the Registry
cleaner & the Privacy
control software & am very
impressed with all of them.
Will check back with your
site now & then to see if
you have brought out any
more goodies. Thanks again."
Regards
Derek S.
"Thank you for your great
product. I had forgotten how
fast my computer had been. I
had also picked up
isamini.exe which my virus
checker was unable to
remove (after 90 mins of
scanning it said I had no
threats!!!). Your product
not only found it very
quickly but a number of
other nasties which it
quickly quarantined. Sanity
has returned. I have been
singing your praises to
colleagues all day.
Thanks again for the quick
service and the exceptional
product."
Barry B. (New Zealand)
"I purchased this software
after many attempts to stop
annoying pop-ups, none of
which worked. The technical
support team replied to me
within a day giving me clear
and accurate instructions
how to fix my problems. Five
minutes and the problem was
solved, the more people know
about people like yourselves
the better. So often these
sites promise the world and
don't deliver. It was really
pleasant to find someone who
actually replied to what may
be a very small problem to
some, but frustrating to
others. Give this software a
go, even if it doesn't work
instantly, they will deal
with any problem you email
them with. Keep up the good
work."
Alan R. Northern Ireland
“I would just like to say
thank you for such a
brilliant product. I had
some awful problems with
computer crashes and
continual freezing,
especially during the making
of slideshows. RegCure fixed
1800 errors within a few
minutes and my computer is
like brand new. Well done
and thank you."
Ian.
"Sir, Have purchased your
product, it is simple to use
and seems effective and
compatible. When are you
going to introduce a 'free
space wash' and also
effectively eliminate file
slack space? Very good to
see bittorrent added to
filesharing! Thanks, look
forward to your reply!"
Noel C.
" thank you so much for your
help- I appreciate it very
much... as always your
consideration, and rapid
reply, make you one of the
best. thank you again."
John
"Thank you for your kind
help. Although there was
some delay, know that I
greatly appreciate your
getting back with me. It
makes life of an older
person much easier. Thank
you ever so much for your
help and kind heart. I know
there are still people like
you who cares. God bless
you. With warm loving
regards."
gregg
"Thankyou SO much for your
speedy reply.......you don't
know (well maybe you do!)
how wonderful it is to be
responded to in this day and
age of cyberspace
dealings!......I'm over the
moon with delight and will
definitely talk up your
products and business
manners....thanx again...."
Clara
"…I have rarely (never) seen
such quality and sense of
personal caring in any tech
support. I'm your customer
"for life!"
"I just wanted to say thank
you for caring. And for the
efficiency. And to tell you
that I'm very happy with the
RegCure, it seems to be
keeping my laptop fairly
calm and tranquil and
working well, so I'm very
glad I got it, and very
pleased at how it's working.
You may quote me! In the
world in which we live, it's
really cool when something
makes life easier rather
than more complicated and
intense. All the best, Take
care."
Angela
"Thank you, Kayla. I
followed your directions and
it got rid of the problem.
Once again Xoftspy Support
has come through for me.
Thanks again."
Joe G.
"In our 12-employee
organization, several times
per month, Xoftspy
(XoftSpySE) finds worms that
have slowed down or locked
up software applications.
These worms are never found
by the much larger high end
anti-virus/spam enterprise
software running in our
Windows Server 2000
environment. XoftSpy is
fast, efficient, bug-free
and receives frequent
automatic updates for
detecting the latest
malware. Best regards."
Brian M., Ph.D. CFO and
Chairman
"RegCure support is the best
and quicks online support i
have seen. your instructions
were right to the point and
solved my problem. thank
again for great service.
jay groenbeck
it is acceptable use my note
an again thank you."
"Hi, Team! There's every
reason, these days, to show
appreciation for a "real"
response and "service", when
it's given! I am "grandad-old"
enough to detect when
there's a "person" giving
their full attention
(however long or short),
that leads to a resolution.
Not just by a disinterested
call-cruncher! I'm slightly
bemused that my small show
of deserved appreciation
attracted your remarks! Use
my comments as appropriate,
by all means. Hey! Maybe it
was the way I presented my
problem in the first place -
sort of reverse
selling? Don't ever change,
guys. It's your "feel-good"
factor! Gimme an "S", gimme
a "U", gimme a "P", . . . .
. !
Ice? Snow? Weeks on end? Low
temperatures? You cope
easily? Noooo problem? I'm
sure you get a big laugh
when you hear the UK comes
to an almost complete
standstill with 5 to 15 cm
of wet snow! We don't get
enough, long enough, for
generations of drivers to
learn to cope with slippery
conditions. Climate change
IS happening!
Sorry, guys! I tend to
revert to 'supportive
manager', given half a
chance! Gotta get back to
Googling for open-source
software [anything
AutoCAD-like !] I'm involved
in ECO-friendly,
timber-frame homes as a QI.
[Not exactly an unknown
quantity in Canada!] Just
one click in the wrong place
and I'll be back! Sincerest
Good Wishes" -
Nigel
"Hello Support BRILLIANT ! I
have now received and
installed the keys you have
now sent me and my pc is
now a happy bunny, with over
1000 problems repaired. We
are so happy and want to
thank you and the support
team for your care. I will
be recommending your
programs to my friends. Have
a great life. Hi ho,hi
ho,its of to regcure I go.
Thank you"
"Yes I would be delighted,
please add my comments to
your testimonial page with
my blessing,and they are
correct I am truly very
happy as myself and my
computer would like you to
know that it just takes a
little bit of apreciation
from both of us.I have
emailed this to my friends
who may be in touch with you
once again team. VERY WELL
DONE! and your company
should be proud of you for
your perseveriance with my
delema. There must be
millions of novice pc users
who will be pleased with
you, once again please keep
me informed and in touch. ps
I will write you a song ha
ha Kind regards"
Jeffrey
"I'm all set. It's working!
You people are the best.
It's nice to know I have
anti-spyware software from a
company that stands behind
their product and has great
customer support!! Thanks
again, Sincerely."
Mike
"I am quite happy with your
explanation and overall
happy with the program which
has helped speed up things
quite a bit. I will keep an
eye on things over the next
couple of weeks and let you
know if I have any more
worries. Thanks once again
for the super fast help, I
couldn't believe the almost
instantaneous answer.
Regards"
Michael
"Hi Tech Support - Customer
Service I downloaded the
trial version or Reg Cure
and then decided to purchase
the full program online.
Having said that it detected
544 invalid registry entries
then deleted them. I was in
awe very impressed with the
Reg Cure Program. I use the
program on a daily basis and
its finding less and less
files to delete which is
good. Again thanks for a
superior and professional
program that is Reg Cure. I
did have one question
though, do you have updates
or upgrades to the program
to download? Your reply for
this is appreciated. Again,
I wish to send along a thank
you to you and your entire
staff for such a good
program. Sincerely
Mr & Mrs Ralph Clear"
- Pittsburgh Pa *Customers
of Reg Cure
"I love RegCure. I
was telling my sister in
law, how, since I downloaded
your program, I have had
little to no problems with
my computer. Everyday, about
six times a day I used to
receive a message that said
Virtual Memory is too Low.
Now it's fine and my
computer runs faster too."
Cyril S.
