Fix Blue Screen Errors
If you're reading this
tutorial, chances are you've had experience with the blue
screen of death
... and nothing you've
read about or that anyone has suggested thus far has helped.
Don't give up – there are plenty of potential solutions to
try before your computer needs to be professionally
Along with occurring as a
result of hardware or software problems, the blue screen of
death may also occur when your computer experiences a
critical boot loader error, which means that your computer
could not connect to the boot partition (the container for
all of your operating system and support files) due to a
corrupted storage driver or any one of a host of like
problems. You'll be able to identify the blue screen as a
boot loader error if you see the following error code: STOP
0x0000007B (INACCESSIBLE_BOOT_DEVICE). If the blue
screen keeps crashing during mid-boot despite repeated
attempts to restart your computer, you can use the Check
Disk (CHKDSK) command to scan and attempt to fix your system
files. In this case, you must turn your computer off, insert
the Microsoft Windows CD your operating system came with,
and boot from there.
Using CHKDSK to Check
Your System Files When Windows Won't Boot
Insert your Windows XP CD
in order to boot Windows manually.
When given the Press any
key to continue prompt, press any key on your keyboard.
At this point, a Welcome
to Setup screen should appear. DO NOT under any
circumstances reinstall Windows XP at this time. Instead,
press R to access the Recovery Console.
A screen listing all of
the operating systems on your computer will appear. Type in
the number of the system you were using when the blue screen
crashes started (most people only have one operating system
installed, so you will in all probability type 1).
At this point, you will be prompted to enter your
administrator password. If you don't remember it, you'll
have to bring your computer in for service, since you can't
access the Internet to search for free administrator
password retrieval programs. If you do remember it, type it
A screen with the prompt
C:\WINDOWS> and a blinking cursor should appear.
Type in CHKDSK /R and press Enter. Make sure that you
include a space between the 'K' and backslash.
Check Disk will spend
anywhere from 20 minutes to several hours checking the
integrity of your system files. When it's done, type Exit
and hit Enter.
Make sure that you select
the option to boot normally as opposed to from CD when your
Using CHKDSK to Check
Your System Files When Windows Will Boot
Open the Start tab in the
lower right corner of your screen, and click My Computer.
Right click the drive or
disk you want to scan.
On the menu that pops up,
click the last option, Properties.
Click the second tabbed
option on the resulting menu – Tools.
In the error-checking
box, click the button marked Check Now.
A box pops up giving you
the ability to check two different boxes: Automatically fix
file system errors and/or Scan for and attempt recovery of
bad sectors. Click on both.
When Check Disk finishes,
restart your computer.
If you had any corrupted
files, Check Disk should have corrected them. If you are
still encountering blue screens of death, at this point, you
can perform a repair install (note: only if you have Windows
This entails uninstalling
the corrupted parts of Microsoft Windows you currently have
on your computer and replacing them with the correct
versions on the CD. This takes far less time than
reinstalling the entire operating system. You can find
detailed instructions on how to do this on the Internet.
If neither of these options work
for you (or you want to fix blue-screen the easy
way), download system
cleaning tool RegCure below.